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A lot of the EU consumer protection laws are actually financial compensation door stops in favour of big corps. (lemmy.ml)

submitted 1 month ago by Gjolin@lemmy.ml to c/europe@lemmy.ml

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When the EU law says you are due 600€ for missing a flight, that also means you are due only 600€ for missing a flight, no matter what. Doesn't matter if you missed out on the job of a lifetime, or if you weren't present for your father's last breath. It's so disingenuous how they craft a narrative of citizens/consumers first, but in end effect, the only ones who have the ear of von der Leyen and the rest of the EC are the lobbyists. Metsola is the head of the EP and she's the biggest corporate stooge to ever walk this planet.

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[–] d4f0@lemmy.world 15 points 1 month ago* (last edited 1 month ago) (1 children)

Thats not how it works at all:

Article 12

Further compensation

1. This Regulation shall apply without prejudice to a passenger's rights to further compensation. The compensation granted under this Regulation may be deducted from such compensation.

The rigth to compensation amounts are the minimum you get. If you think it's not enough you're free to sue the company for more and let the judge decide.

[–] Gjolin@lemmy.ml 1 points 1 month ago* (last edited 1 month ago)

Thanks for correcting the record. In that case I think I was mislead and misinformed by the airline. This keeps getting more interesting. So far, they have broken all of the rules: didn't properly inform me that I will be denied boarding, didn't call for volunteers, didn't give me any information about compensation, didn't provide any written statements and now misleading "information". Not feeling very protected right now.