Asklemmy

43893 readers

1034 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy 🔍

If your post meets the following criteria, it's welcome here!

Open-ended question
Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
Not ad nauseam inducing: please make sure it is a question that would be new to most members
An actual topic of discussion

Looking for support?

Looking for a community?

Lemmyverse: community search
sub.rehab: maps old subreddits to fediverse options, marks official as such
!lemmy411@lemmy.ca: a community for finding communities

~Icon~ ~by~ ~@Double_A@discuss.tchncs.de~

founded 5 years ago

MODERATORS

205

What is something people you encounter at your job say that makes you want to scream? (Job, person & quote) (lemmings.world)

submitted 3 months ago* (last edited 3 months ago) by cheesymoonshadow@lemmings.world to c/asklemmy@lemmy.ml

290 comments fedilink hide all child comments

Job: cashier

Item doesn't scan

Customer: "That means it's free, right?"

🙄🙄🙄🙄🙄

Only about 4 weeks in as a cashier and I've heard this enough to last me a lifetime.

you are viewing a single comment's thread
view the rest of the comments

[–] pedz@lemmy.ca 22 points 3 months ago (6 children)

I do tech support on the phone.

When I can't take remote control, the person on the other side is not following instructions, and they just keep repeating "no, not working!" while trying multiple things one after another, that I can't see.

Like, I can understand not being good with technology, I'll be patient. But if I tell them to try loading the site in a private/incognito window and they're telling me "but I tried in Firefox and it's not working", it's not what I'm asking them to do. And if they're like "wait, I'll try again in Chrome" then repeat "nope, not working!", it's still not what I'm asking them to try!

[–] doopen@lemmy.world 6 points 3 months ago

If they waste my time ignoring my instructions, I return the favour with a lengthy response on every infraction with "the need to follow a structured troubleshooting methodology in order to be able to resolve the root cause at hand, including strict adherence to each individual step in the provided action plan, such that we can progress toward blah blah blah..."

After a few tries they usually get the message that it'll be faster to just follow the instructions 😄

load more comments (5 replies)