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So I was shopping with my wife today and I said "oh let's see if my membership helps out." So we went and added the same item to each of our carts, and to our surprise, the total was the same! So what is it exactly that I'm paying for in this membership if the items "original price" is higher for me than it is for regular shoppers?
Sounds like that was soon after I worked there, Geek Squad agent myself, back in the "Tech Support" days. Always a pain to explain to customers. "No, tech support is only software" "No, black tie protection is only hardware". But then you hear how sales people are trained to sell it and they're essentially told to lie, make the sale no matter the cost. Then managers come over and complain that when people talk to me they don't want to buy it. Yeah, because I tell them what the actual plan covers and what it doesn't.
I gave them 5 years, they were a great 5 years, I met a ton of friends, it wasn't a terribly hard job, and I liked the tech. I left about a year after Hubert came in to run the shop, and things went from the lowest stock price to the highest in my tenure thanks to him. It kills me how much corporate has ruined the company, so out of touch with the stores. They were always out of touch, but for a brief time it was nice.
Yup.
I was in the computer sales department.
We were flat out told what the lies were, and how to make them more convincing.
The service contracts were non-refundable, so it didn't matter.
When a manager caught me helping a retiree get a cheap setup to email her grandkids instead of getting them on a line of credit for a top of the line gaming pc, they didn't even fire me. They just stopped scheduling me hours and told me to keep coming in to get my schedule.
Picked up a blank schedule for 5 weeks before I stopped going in and I'm sure they filed no call no show paperwork when I didn't show up for my 1 hour 3 weeks later.
Fuck best buy.
That's illegal. They were trying to force you to abandon your job as retaliation. And even if they have no paperwork to the effect a good lawyer would be able to prove it was retaliation. But of course they don't pay enough for their employees to actually retain a lawyer. Shame, cause the payouts can be really good.
Yup.
I was 17, I was about to graduate high school so it was part time. I was the most reliable department associate, but one of the "weaker" salesmen.
The department was spotless when I was there and the phone always got answered, and I made sure to bag 3 or 4 big sales a week, but I wasn't out to bleed every poor soul who walked into the department dry. I was more about good service and finding the right solution for each person.
So I got an average of 32 hours a week, well over all the other people in the department, but I was definitely on my way out, and that raging hemorrhoid of a waste of air reaming me out over helping an 80 year old woman who literally showed me her social security check, but assured me she had friends she could get to invite her over for dinner if the computer was too expensive pushed me out.
Its not even like if they fired me I would have gotten unemployment. It was just a petty move from a coward with a micro-peen who couldn't handle a 17 year old telling them they were a 45 year old failure at life working in a Best Buy for just over minimum wage taking advantage of nice elderly ladies.