this post was submitted on 06 May 2024
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Helldivers 2
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Emmm not really. They haven't regained trust by simply backpedalling on a very stupid decision.
It's not about trust, of course they don't deserve trust. It's about showing them that players have influence when it comes to their bottom line and that they can't just get away with anything they want to do without it hurting their main objective.
In other words, be nice to the community and they are going to be nice to you. Be shitty to the community and they are going to be so shitty towards you that it hurts your profits. That's the only motivation that makes them go back on something that they want to do.
If they think that people are going to behave negatively towards them and review bomb their games regardless of how they act, they will just keep acting however they want.
They have a legal responsibility towards investors, they only moved back because refunds started happening, they didn't give a crap about the reviews, they had made their money already... Until that got taken away from them.
Kind of, but refunds only started happening because steam allowed it. And steam only allowed it because there was enough of a shitstom.
Negative reviews by themselves don't do much, you are right about that, but they do kinda show a community's mood (especially to other gamers in the community).
Helldivers is a game that has a lot more monetizing potential than just the initial sales.
Negative reviews do discourage other people to buy the game. So saying they don't do much, is half wrong
And the people who were going to spend extra money aren't the ones who would have asked for a refund in the first place.