this post was submitted on 05 Jul 2023
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I think cars should not be dependent on a touch screen for ANY of it's functions (or really have one at all). They are more difficult to use than tactile buttons, distracting, and do not receive long term support from the OEM.
What do you do with a 10 year old car that runs but the touch screen nuked due to age, firmware bugs or mechanical damage? Ford isn't going to be selling replacement units 10 years later and I have yet to see an 'infotainment' system that has aftermarket replacement considerations.
One of the many reasons I am glad I don't own a car. Touchscreens are only useful for navigation stuff, everything else should be with physical buttons so you could operate it without looking away from the road for even a fraction of a second.
Yes! I love my car's touchscreen for navigation and CarPlay, but having physical buttons for volume, A/C, etc was a must.