My old person trait is that I think 'ghosting' is completely unacceptable and you owe the other person a face-to-face conversation.
this post was submitted on 05 Jul 2023
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As someone who works in a call center, screw that last person on here. So sorry you hate the automated system. Sorry you had to wait on hold. They can't keep enough of us employed because y'all are fucking mean and no one wants to be abused for $15/hr.
Er, I mean, Thank you for calling, sorry about your wait!
Worked in a call center for a long time and I somewhat agree with the last person.
It's often easier to deal with something with a real person. That is not the issue.
The issue is people being polite and respectful. If everyone was a decent human being, call centers would be a good place to work and they wouldn't be understaffed.
So what you are saying is that you should be allowed to categorise them into nice and "wait until smb. Will find the energy tot talk to them"?
Lmao. That could be a way to get around it, but those calls would be permanently in queue if that was the case hahaha
Well don't be a dick then.