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I never said it was flawless. I just have a LOT of experience with android and reading that comment was like reading fiction about a strange but semi familiar topic. Not relatable at all.
Apple software is chocked full of bugs though despite your assertion it is more polished. I would know, I use it every day. I abandoned iOS many years ago for personal use because it's utterly dogshit in every way, but for a couple of other examples, iOS simulator and Safari have more problems than I could list. IOS simulator I just thought of because of your claim that Google constantly abandons features. IOS simulator is the only way to test websites on older versions of safari, which is the worst browser by far often waiting 5-10 years longer than everyone else when it comes time to implement a new web standard. Good luck supporting users who can't afford to buy a new device every couple of years. It's like they actively work toward breaking older software. Currently the oldest iOS you can test against in iOS simulator is 13. Not that old...
I have trouble with all the software I've ever used, but your description of messages doesn't sound like the one I have used for 5 years or so. I have only had a little trouble with the web version, a feature that iOS users have never had. If they want to send a text from their PC, they need a Mac and to use imessage. Gross.
You make some valid points. But they pertain to your own experience. Their post is just as valid, because someone asked him why he was thinking about switching and he gave his own experience. Also a valid point for his own view. It's an opinion after all.
To say you haven't experienced the problems are well and good, but to trivialize his points down to "user error" was kind of dickish.
They were making their statements as though that's just the way android is. it isn't.