this post was submitted on 26 Sep 2023
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I've got half a dozen cards with amounts that I don't know on them from various times family have come to town.
What's frustrating is that they can say we're "urged to reclaim funds" but they make it so damn hard to do. I tried 3 different train stations one day and none of them had anybody in the ticketing office to help with this. I've tried the online transfer took and had it not work for me, so between the online thing not working and the ticket offices being unstaffed, how are we supposed to reclaim the funds‽