this post was submitted on 16 Jun 2023
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I think the fault lies squarely in the hands of telcos. They're meant to send you an SMS or call you to confirm any port before it happens. If they're not following those rules they should be held liable.
On another note I wish banks and other financial institutions would provide other 2FA options in addition to SMS. It's just crazy that I have better security tech on my Steam account than my bank account.
This has baffled me for years - why don't they allow MFA through Google Authenticator or equivalent? Especially when this has been a known security issue for so long. Aussie banks are really behind the times on this one.