this post was submitted on 27 Sep 2024
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As I saw in another post:
This is because a lot of individuals tried to start an arbitration process with valve and that got costly for Valve. So now they try to force everyone to do it in a different way.
More info in other posts:
https://lemmy.ml/comment/13944017
https://lemmy.world/comment/12586412
Arbitration is always cheaper and faster than the courts, because the courts are very backed up especially since the pandemic, and there's a lot of admin cost which doesn't exist in arbitration. That is why almost every other company is trying to force arbitration. So if the goal was to save money, forcing court would have the opposite effect.
My thought was that a lawsuit is more expensive than arbitration, but settling a class action lawsuit is cheaper than thousands of arbitrations.