But in our internal error logs, it's because the user submitted their credit card, didnt fully confirm, press back, removed all the items out of their cart, removed their credit card, then found their way back to the submit button through the browser history and attempted to submit without a card or a cart. Nothing would submit and no error was shown, but it was UI error.

It's super convoluted. And we absolutely wanted to shoot the tester who gave us this use case.

[–] RecluseRamble@lemmy.dbzer0.com 82 points 2 months ago* (last edited 2 months ago) (5 children)

And we absolutely wanted to shoot the tester who gave us this use case.

Why? Because he tested well and broke the software? A user changing their mind during a guided activity absolutely is a valid use case.

[–] CatLikeLemming@lemmy.blahaj.zone 8 points 2 months ago

It's likely a difference of emotion compared to logic. Emotionally they'd think "Damn it, now we need to check for such a weird specific edge-case, this is so annoying" while logically knowing it's better the tester caught it.

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