this post was submitted on 11 May 2024
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208
Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’ (www.theguardian.com)
submitted 6 months ago by Potatos_are_not_friends@lemmy.world to c/technology@lemmy.world
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More than half a million UniSuper fund members went a week with no access to their superannuation accounts after a “one-of-a-kind” Google Cloud “misconfiguration” led to the financial services provider’s private cloud account being deleted, Google and UniSuper have revealed.

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[–] wise_pancake@lemmy.ca 103 points 6 months ago (2 children)

The most surprising thing here is they got in contact with a human in Google cloud to resolve the issue.

[–] SorteKanin@feddit.dk 28 points 6 months ago (1 children)

Imagine this happens to some random personal account... It'd probably be gone for good.

[–] wise_pancake@lemmy.ca 12 points 6 months ago

There were several months with people complaining their data was getting deleted and Google just ignored the whole thing until it blew up on hacker news.

[–] SpaceNoodle@lemmy.world 14 points 6 months ago

It's easier when you've got $146BN moving through you.