this post was submitted on 10 Nov 2023
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Showerthoughts
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Every job I've had requires proficiency with MS Offiice and computers in general. And every single training class has someone who has clearly lied about that.
That's a bingo.
At my last job I onboarded all the new folks. Set up accounts, met them first day, held their hand, all that.
It was an office job at a small payroll firm, nothing technical. I could tell within 10 minutes if that person would last.
Hammered that home in a manager's meeting, after a dozen HR fails for filling the same position.
If they don't have basic PC skills, they ain't gonna make it. Testing is hard to figure and arbitrary, I know, but if they can't work a mouse, they're not gonna last a week. Age and education didn't matter. Can they be instructed to open the X: drive, navigate to a folder and open an Excel sheet?
Retention spiked after HR was told to test for basic skills.