this post was submitted on 07 Nov 2023
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@framework Has anyone here got ideas about how to deal with a false delivery notice from FedEx? (hachyderm.io)
submitted 1 year ago* (last edited 1 year ago) by RupertReynolds@hachyderm.io to c/framework@lemmy.ml
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@framework Has anyone here got ideas about how to deal with a false delivery notice from FedEx?

No response yet from Framework via the support link in the order confirmation e-mail.

#fedex have form for this. Someone (driver?) 'signs' for the package, which never arrives. Customer kicks up a stink, then FedEx sometimes find it down the back of a sofa 2 days later.

This seems very, very dodgy to me!

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[–] RupertReynolds@hachyderm.io 5 points 1 year ago

@framework I've just had a reply to my support ticket confirming it's been escalated to their logistics team.

Maybe now I'll get some info :-)

I hope it's insured for this!