this post was submitted on 03 Oct 2023
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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[–] PixxlMan@lemmy.world 2 points 1 year ago* (last edited 1 year ago) (2 children)

You expect them to keep playing you videos they can no longer legally license to you? I'm not saying that the state of things where this can happen are fine though.

[–] gun@lemmy.ml 8 points 1 year ago (1 children)

No, I think they expected that if they bought an item, they own it now, and none of this "legal license" mumbo jumbo would be relevant

[–] histic@lemmy.dbzer0.com -4 points 1 year ago (2 children)

maybe you should read the TOS then

[–] gun@lemmy.ml 6 points 1 year ago

Yeah, because I'm sure every consumer will read section 4-i of the Amazon prime video terms of service

[–] TranscendentalEmpire@lemm.ee 3 points 1 year ago

TOS agreements aren't to protect the consumer, they exist to protect the service provider and can be changed by the service provider at any point.

[–] TranscendentalEmpire@lemm.ee 6 points 1 year ago

Well what do you expect when services market themselves and charge people like they're selling them a product?

This is an intentional ploy for service providers to suggest to their customers that they are purchasing a product, not access to a product.

Imo service providers have way too much leeway with how the operate and present their services. They want the mode of profit of the production industry without all the regulation.