this post was submitted on 06 Aug 2023
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Privacy
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I also use PIA, for many years now. The performance for price has always been fantastic, along with their policies. However, I'm becoming worried about the company now, noticing signs of bad health. Software development and updates have stopped (I've now switched to OpenVPN). Help and documentation has stopped (and blog/news). Customer service seems extremely understaffed as well.
Thanks for sharing this. I might cancel my subscription if things don’t improve then.